Privacy Policy Overview

At Sage Town Productions, transparency and the protection of your personal data are top priorities. This Privacy Policy outlines the type of information we collect, how we use it, and the measures we take to protect it. By interacting with our website or utilizing our services, you agree to the practices detailed below. We encourage frequent reviews of this policy for updates or changes.

 

Information We Collect

1. Information You Provide Directly:
   We collect all the information you provide through forms or interactions on our website, including:
    

   • Personally Identifiable Information (PII): Name, email, password, and communications.

   • Payment Details: Credit card information.

   • Feedback and Activity: Comments, product reviews, recommendations, and personal profiles.

2. Automatically Collected Information:
   To enhance your browsing experience and improve our services, we automatically collect:
    

   • Internet Protocol (IP) Address: Used to connect your device to the internet.

   • Session Data: Page response times, visit durations, interaction details, and browsing methods. 

3. Transaction-Specific Information:
   When you make a purchase, we record:
    

   • Personal Details: Name, address, email, and payment information.

   • Purpose: To process your transaction securely and efficiently.

 

Why We Collect This Information

We gather both personal and non-personal information to:

• Deliver and enhance our services.

• Provide ongoing customer support and technical assistance.

• Communicate essential notices or promotional messages.

• Develop aggregated statistical data to optimize our services and offerings.

• Adhere to legal and regulatory obligations.

 

Third-party hosting and Data Security

We rely on the Wix.com platform to power our online store and provide robust, secure data management services. Your data is securely stored on Wix.com servers, safeguarded behind a state-of-the-art firewall.

 

Payment Security

Transactions processed via Wix.com's payment gateways are PCI-DSS certified, ensuring industry-standard security for sensitive financial data. This standard is supported by trusted payment networks, including Visa, MasterCard, American Express, and Discover.

 

How We Use Your Information

We may contact you to:

• Notify you about account activities or changes.

• Address troubleshooting requests or resolve disputes.

• Gather insights through surveys or questionnaires.

• Send updates about our company and services.

• Enforce our User Agreement and comply with applicable laws.

Contact Methods: Email, phone, text messages, and postal mail.

 

Opt-Out and Data Management

Should you wish to opt-out of data processing or make changes to your information, you can contact us directly at:
contact@sagetownproductions.com

We’re here to help you:

• Access your personal information.

• Correct or amend your data.

• Delete your information entirely.

 

Policy Updates and Notifications

This Privacy Policy is subject to change. Revisions will take effect upon publication on our website. Significant changes will be clearly communicated to ensure you stay informed about your data and its usage.